Α. INTERNATIONAL CARRIAGE BY ROAD
– The above given prices are based on the invoiced weight of shipments with a volume ratio of 1/3 (1 cubic meter = 333 kgs. or 1 ton = 3 cubic meters) for stackable goods. 1 LDM (Truck Meter) = 1750 kgs. is the base for non-stackable goods.
– The aforementioned prices are calculated considering the prices of liquid fuel, tolls, ferry boats, etc. in force at the time of the offer. Any significant change / increase of these factors will result in a corresponding modification in the prices of our given offer.
– Our company acts as a transport agent. The carriage of goods by road, unless otherwise agreed in writing between the parties, is governed by the provisions and terms of the “Geneva Convention ” on the International Carriage of Goods by road (C.M.R.) (especially in the matter of compensation in case of loss or damage during transport), the “General Terms and Conditions for the Carriage of Goods” of the Hellenic Association of Freight Forwarders and Logistics Companies (SYNDDE&L) & the terms of the International Convention on the Transport of Dangerous Goods (ADR).
– This undertaking of carriage by our company is insured for any Civil Liability of our Company arising for material damage or loss to the transported goods as well as for the time they remain within our storage areas in transit, in accordance with the terms and conditions of the Convention for the International Carriage of Goods by Road (CMR). In no case does this replace the Transport or Storage Insurance of the goods with a maximum per loading limit of € 300.000,00.
– Our Company’s liability for damage or loss to the transported goods owned by you, is determined on the terms of International Carriage of Goods by Road (CMR) and is limited to 8.33 SDR (approximately €9.00) per kilogram of gross weight of damaged or lost merchandise with a deductible of 300,00€ for all goods.
– In the event that the value of the transported goods per kilogram exceeds €10.00, you must inform us in writing so that we can upgrade our insurance coverage for the specific shipment and calculate any additional premium surcharge for the carrier’s liability.
– The customer retains the right to insure their goods either through our mediation with all-risk coverage or through an insurance company of their choice. The CMR insurance in no case substitutes the Transport or Storage Insurance of the goods.
– Any subsequent variation / change of quantitative or other basic elements of the shipment (change of dimensions, packaging, weight, etc.) from the respective details of the assignment will result in the corresponding increases in our offered prices and final charges.
– The assignment of loading a specific quantity and / or volume of goods and / or occupied truck space, is binding for the customer as a minimum charge by our company.
– Goods are stacked on board the means of transport and are handled in accordance with the International/ National Regulations of Safe Transport and the instructions of the shipper, unless otherwise specified in writing by our customer. If the stowage method indicated by the shipper is different from the one initially indicated by the customer and/or is not appropriate and in accordance with the Regulations for the Safe Carriage of goods, we are entitled to refuse carriage. In case the transport takes place – by shipper’s responsibility – we have the right to modify (increase) the freight rates due to a change in the invoiced charges.
– The intermodal services offered by our company are carried out on the basis of the information given to us. We have no responsibility if the information given is incomplete and / or false. The shipper is solely responsible for the presentation and correctness of all necessary accompanying transport documents (commercial invoices, accuracy of the data declared for the preparation of the C.M.R. bill of lading, packing lists, etc.).
– The maximum waiting time at loading / unloading points for Full Truck & Partial Loads is two (2) hours per spot. For other loads (Groupage) it is thirty (30) minutes per spot.
– Customer will be charged with a delay charge (demurrage costs) during loading or unloading of the goods, in order to compensate for the trucks’ remaining at the loading/unloading spots beyond the above time limits, calculated as follows:
– For Partial & Full Loads: €75,00 per additional waiting hour. The maximum charge per day is €350,00.
– For groupage loads: €35,00 per additional waiting hour. The maximum charge per day is €200,00.
– Our Company bears no responsibility if its customers’ suppliers deliver goods to our Agents abroad without prior notice.
B. AIR FREIGHT TRANSPORTATION
– With regard to air freight transportation, the goods to be shipped are charged based on the weight derived from the ratio of 1:6 (1 cubic meter = 166.67 kg).
– The quoted rates are based on the prevailing air carrier rates and applicable surcharges at the time of the offer and are therefore subject to change without prior notice by the airlines. Furthermore, the prices do not include transport insurance or storage costs. Our Company can arrange transport insurance for the goods, provided that this has been declared in writing prior to loading.
– The specific terms and conditions governing air transport are detailed in the Air Waybill we issue, and we invite you to review them at the time of loading.
– In the event of partial or total damage/loss of goods, any claim for compensation must be accompanied by a relevant remark on the transport documents, and a corresponding Damage Report must be issued before receipt of the goods from the Airline Ground Handling Agent at the destination airport.
– Our company’s liability for damage or loss of your goods is determined in accordance with the International Air Transport Conventions and is limited to 17 SDR (approximately €18.00) per kilogram of gross weight of the damaged or lost goods, with a deductible of €300.00 per shipment. The amount of compensation cannot exceed the invoiced value of the goods.
– Air transport is governed by the general terms and conditions of I.A.T.A., the provisions of the Montreal Convention and the Warsaw Convention, as well as the general terms of the Hellenic Federation of Freight Forwarders & Logistics.
C. SEA FREIGHT TRANSPORTATION
– With regard to the loading/unloading of goods at ports, all operations are carried out in accordance with the applicable regulations and operational terms of each Port Authority. In addition, the specific terms stated on the Bills of Lading or Charter Parties issued by the shipping lines or ship-owning companies shall also apply.
– In cases where our Company undertakes, on your behalf, a sea freight service that may include the inland transportation of your goods to the port of loading, our Company bears no responsibility for any possible delay in the vessel’s departure, partial or incomplete loading, sailing prohibitions, storage or unloading expenses, or any damage that may arise from the shipping line or its agents. Likewise, we accept no liability for delays in arrival, transshipment of cargo onto another vessel, omission of a port of call, or any customs or other operations within the Port area. In general, we are not responsible for any acts, decisions, or omissions of the Shipping Company with which we cooperate.
– If the consignee of the goods (before or after customs clearance) neglects or refuses to accept the goods and they remain within the port facilities, additional charges for demurrage, storage, and handling shall apply, which you are obliged to pay. You must therefore notify us immediately in such cases. For goods that remain uncollected within the port for more than three months after arrival/customs clearance, procedures for either their return or disposal will follow, always at the customer’s expense.
– Our Company’s liability for damage or loss of your goods is determined in accordance with International Conventions and is limited to 2 SDR (approximately €2.16) per kilogram of gross weight of the damaged or lost goods, or €666.67 per package, whichever is higher, with a deductible of €300.00 per shipment. The compensation amount cannot exceed the invoiced value of the goods.
– International sea freight transportation is governed by the Hague–Visby Rules, as well as by the general terms and conditions of the Hellenic Federation of Freight Forwarders & Logistics.
D. INTERNATIONAL RAIL FREIGHT TRANSPORTATION
– Our Company’s liability for damage or loss of your goods is determined in accordance with the International Transport Conventions and is limited to 17 SDR (approximately €18.00) per kilogram of gross weight of the damaged or lost goods, with a deductible of €300.00 per shipment. The amount of compensation cannot exceed the invoiced value of the goods.
– Rail transportation is governed by the provisions of the CIM-COTIF Conventions, as well as the general terms and conditions of the Hellenic Federation of Freight Forwarders & Logistics.
E. GENERAL TERMS AND CONDITIONS
– The payment of our invoices, unless otherwise agreed in writing between the parties, will be made “in cash” by the Customer upon delivery of the shipment and /or our invoice. Offsetting of fares in case of damage or loss of goods is not acceptable and is not allowed.
– The above mentioned fare prices do NOT include the applicable VAT.
– The acceptance of our offer by the customer means the acceptance of all the aforementioned terms of cooperation between the Parties as well.
– Our Company never guarantees a specific delivery date. Any reference to an estimated delivery time provided to the customer shall not constitute a binding commitment on our part.
– Our Company shall not be held liable for any consequence arising from insufficient, unclear, or incorrect information regarding recipient or cargo details, or concerning the loading and delivery terms of the goods.
– In the event of loss, partial, or total damage of the transported goods, the consignee must notify our Company in writing immediately and no later than six (6) days from receipt of the goods, while also noting a corresponding remark on the transport document (Delivery Note or Bill of Lading). In all cases, the unconditional acceptance of the goods constitutes a release of our Company from any liability, always subject to the applicable legal provisions.
– For any transport of goods that, due to their nature or composition, requires a special permit or clearance for loading and/or delivery, the customer is solely responsible for obtaining the necessary certificates, documents, and authorizations, and must inform our company of this requirement prior to loading.
– In cases of strikes of the Sectors involved in any way in the transport process or other events that constitute reasons of force majeure, we bear no responsibility towards the customer or third parties for any delays or temporary inability to deliver the goods.
– Competent Courts regarding our company for the resolution of any dispute related to the transfer assigned herein are exclusively the Courts of Athens and applicable law is Greek.
Sincerely,
GOLDAIR CARGO S.A.
